AKSARA

We use proven frameworks and analytical tools to assess the change across programs and organizational dimensions. Findings are used to define strategies, analyze risks and develop remedial tactics, so as evaluate potential sources of resistance to address them proactively. Along the change journey, these tools are used to surface the reality of how the change is landing in the organisation. 

Following the assessments and analysis, we craft strategies, roadmaps and plans in the areas of: Change, Communication & Engagement, Training, Capability Building & Coaching, for us or your teams to excute. We also develop the corresponding KPIs' and relevant metrics with tracking and evaluation tools.

We develop communication materials for every phases, audiences and channels. Examples include the project or program narrative, articles, Leaders' interviews and topical campaigns, briefings, websites and digital platforms, onboarding kits and playbooks. Our goal is to bring clarity and consistency, simplify complex topics and help employees project the future state in order to prepare at their level to adapt to the change and adopt the solutions. 

We interview Sponsors to recommend how, when and where they should engage, and develop roadmaps tied to project and programs plans. Stakeholders management entails the identification and mapping of the different types of stakeholders, internal and external, so as the development of models, engagement approaches and plans.

We run training needs, impact and readiness assessments. We do or guide the Instructional Design, produce or support the creation of training and educational materials, deliver sessions or assist your experts, and advise on content types, structure, management and access channels. 

We build maturity models, define KPIs and metrics to measure adoption, conduct reviews to assess effectiveness and benefits realization. We can prepare surveys and support their roll-out and analysis, pre- or post- implementation. We design sustainment models and develop transition plans to "Business As Usual".

Organizational alignment is particularly key in the case of a business transformation. We provide recommendations about the global and transversal capabilities that will secure ROI realization. We can help you further by defining implementation approaches and roadmaps.

 We build Change Networks by defining roles (architects, ambassadors, champions, line managers, key users, ...), clarifying responsibilities, and providing training and coaching. We help embed Change Leadership across the organization.

Organizational learning breaks silos, unlocking transversal cooperation. Knowledge Management and Collaboration are typically supported by Communities of Practice that help tap into collective intelligence and drive alignment organically. We support you in building and implementing CoPs by defining the operating model, maturity framework, collaborative practices and content management guidelines, so as with change management.